If both the red source and green sensor lights are on and not blinking then the door mechanism is working properly.
Genie garage door opener sensors not working.
Check the mechanism s source and sensor leds.
Genie excelerator series garage door opener self diagnostic troubleshooting.
This means it is in the engaged position.
See your owner s manual for more details.
If this is the reason you will need to reengage the carriage.
Find genie owners manuals programming support and helpful answers to your garage door opener product questions here.
If your garage door opener light is not working the fix might be as simple as changing the light bulb.
The method to reengage the carriage depends on the model of garage door opener you own.
As we have established earlier garage door safety sensors are not universal and will only work with garage door openers of the same brand.
Cycle the garage door through the opening and closing actions using the control on the garage wall.
If you own a liftmaster chamberlain or craftsman garage door opener the same safety sensor will work on all three brands.
More and more products are being produced at a faster rate and that leads to reduced quality.
One question that is frequently asked why isn t my genie not working.
The slotted gap in the release bar is not visable.
Troubleshooting guide for models 1022 1024 1042 2022 2024 2042 2027.
If your garage door opener craftsman liftmaster chamberlain genie sommer decko has no power but it is plugged in the circuit breaker is on and you know for sure the electrical outlet has power then there is something in the garage door opener that is faulty.
Check that the emergency release cord has not been pulled.
Then manually lift or close the door until the carriage locks into place.
The first image shows the genie chain drive carriage position connected to the garage door.
Remove any debris dust or cobwebs from the electric eye lenses on each sensor with a clean rag.
There is an electrical issue in the opener.
You should now be able to operate the door using your genie garage door opener.
Your garage door may be disconnected from the opener.
If one or both of the lights are off check the fuses breakers and plugs for problems.
There are a few common reasons a genie garage door opener will stop functioning.
Here are the two main exceptions to the rule.